Hi-Languages Support
Help with the app, privacy requests, bugs, accessibility, and account issues starts here.
General help
Questions about onboarding, language settings, subtitles, playback, story progression, or general app behavior.
Access and account help
If you need help with sign-in, saved progress, app access, or account-related issues, support starts here.
Privacy and deletion
For privacy questions, access requests, or account deletion, just mention that clearly in your message subject.
Bug reports
If something is broken, include the device, iOS version, app version if visible, and a screenshot or recording when possible.
Email is the support channel
Send support, privacy, bug, and accessibility requests to iliescualex@gmail.com. Most replies should arrive within a few business days.
For deletion requests, use a clear subject like "Delete My Data". For bugs, include the device, iOS version, and a screenshot if possible.
